Work Control Manager

Posted : 7 months ago

Under the supervision of the IT Solution Architect monitors facility preventive and corrective maintenance and repair work orders. This position plays a critical role in oversight of Work Order Management across LCV Task Orders to facilitate the effective and efficient completion Facility Operations and Maintenance (O&M) effective, and in alignment with the LOGCAP V Program contract requirements.


This position description is subject to change at any time as needed to meet the requirements of the program or company.

  • Tracks, monitors and controls Work Order compliance across LCV task orders to ensure contract compliance and customer satisfaction
  • Works closely with the Public Works O&M Directors to ensure the work order process is followed.
  • Provides regular and accurate reporting for Work Order/Service Desk key performance indicators for all LCV task orders.
  • Responsible for overseeing work reception functions:
  • Major functions managed include Work Order Reception
  • Service Order Reception and Preventative Maintenance (PM) Desk.
  • Analyses Maximo data and makes recommendations for Service Improvement Plans and ensures actions are executed to standard and in accordance with established completion timelines
  • Facilitate Maximo implementations, assist in module testing where required, and provide program post implementation support. Be prepared to travel to assist program start-ups and post implementation support
  • Establishes processes and procedures for standardizing data entry and ensures they are followed and/or modified as necessary.
  • Support PMO or Task Order efforts for continual improvement of the Work Control, Asset, supply and Procurement Management environment.
  • Assist in providing WCM training as required.
  • Garners feedback from Task Orders to ensure PM work is level loaded.
  • Generates and provides reports to supervisors for use in managing workload and ensuring work is completed and closed out.
  • As field conditions change, information is passed to the client so contract modifications can be initiated.
  • Assist Task Orders in analyzing Asset Management, Inventory, materials, Job Plans and PM schedules
  • Assist in maintaining the Master PM job plan library, reviewing program job plans to ensure they are aligned with WCM standards
  • Assist in maintaining the Master PM job plan library, reviewing program job plans to ensure they are aligned with WCM standards.
  • Actively participates in invoicing/billing reconciliation for work orders.
  • Receives, reviews, approves, and submits timecards and PTO requests.
  • Completes time sheets daily and accurately.
  • Work also involves other duties as assigned, including compliance with the provisions of the Employee Handbook.
  • Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
  • Ensure technical documentation is properly reviewed and maintained and made available in a timely manner.
  • Ensure technical documents and reference materials are properly maintained and made available in a timely manner.
  • Maintaining detailed records of validity tests and upgrades performed.
  • Responsible for care, maintenance, and safeguarding of Government equipment, tools, property, and materials.
  • Create, track and update trouble tickets as necessary.
  • Performs other duties and assignments as required

Contractor Overview

About Vectrus Vectrus is a leading provider of global service solutions in the areas of Information Technology and Network Communication services, and Facility and Logistics services. Since 1945, we've succeeded by tackling some of the world's most difficult challenges. Our management team averages 28 years of experience in the military and industry, and our globally diverse workforce, including more than 35% of our employees reporting a military background, provide us with highly resourceful and experienced problem solvers. We currently operate in 18 countries across four continents, in both stable and unstable environments, employing approximately 5,000+ people and managing more than 7,250 subcontractor personnel. Vectrus brings together the best people and performance needed to get the job done. We are "true to your mission." Vision Our vision articulates what we can be at our very best. Vision: Be an innovator and global leader in the convergence of our clients’ physical and digital infrastructure and supply chains. Mission Our mission is our reason for being-what we get up and come to work every day to do. It is the driving purpose that sustains us as we tackle the toughest jobs, the harshest environments, and the most complex, vital situations. Mission: Deliver and operate scalable, integrated, and client-centric Facilities, Logistics, and targeted IT capabilities and solutions.

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