Communications O&M Supervisor

Under supervision of the Telecommunication Projects Manager the Communications O&M Supervisor is responsible for the management, support, and welfare of personnel assigned to the Communications O&M section. Provides management, organization, and execution of the Information Management Department policies, procedures, goals, objectives, quality initiatives and oversite of the IMD O&M section.

Responsibilities

This position description is subject to change at any time as needed to meet the requirements of the program or company.

• Manages the technical, operational, and administrative responsibilities of the IMD Communications O&M section.
• Responsible for the direction, performance, and appraisals of the personnel assigned to the Communications O&M section.
• Interfaces with designated government representatives and/or other contractor elements to assure smooth operations and compliance with government directives, standards, and needs regarding O&M.
• Develops and manages Internal Operating Procedures to assure branch/section compliance with contractual requirements and commitments.
• Enforces and manages branch/section policies and procedures to maintain compliance with Vectrus Quality Objectives. (5%)
• Enforces policies and procedures to improve maintenance, testing techniques, and operational characteristics of the branch/section, to reduce backlogs and improve work operations.
• Assures all aspects of personnel management, as directed by the Information Management Directorate, are complied with. (5%)
• Interfaces with the applicable Kuwaiti Ministries to assure the communications requirements, pertinent to the responsibilities defined in the PWS, meet with the contracting authority’s expectations.
• Performs other duties as required.

Qualifications

• Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
  • Bachelor degree in Telecommunications, Electronics, or business related discipline or a combination of equivalent education and/or on-the-job experience.
  • Formal training in basic electronics repair desired
  • Certification from professional telecommunications organizations and/or telecommunications/networking equipment providers highly desired; i.e., Cisco, Avaya, Building Industry Consulting Services International (BICSI), Electronic Technician Association (ETA), International Certification Accreditation Council (ICAC).
  • Ability to obtain host nation driver license.
  • Must be Secret Clearance eligible and/or ability to obtain a Secret Clearance.
  • A valid driver’s license and the ability to obtain a U. S. Government Motor Vehicle Operator’s License and host nation Driver’s License, is required.
• Experience:
  • Minimum 5 years’ experience managing military and/or civilian telecommunication infrastructures to include engineering, project management, deployment, and maintenance of complex voice, data, radio communications, and/or LAN/WAN communications infrastructures.
  • Customer service background and experience required.
  • Knowledge of basic communications and electronics theory; satellite, wireless and data communications; and CATV/broadband communications basics
  • Knowledgeable in US and International Telecommunication and Networking practices and procedures; to include, but not be exclusive of, EIA/TIA, International Standards Organization (ISO), and Building Industry Consulting Services International (BICSI).