We are currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.As a Learning & Development Manager you are responsible for managing the hotel’s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:• Assess current and future training and development needs for the hotel, deliver a variety of professional quality training and development programs and evaluate the effectiveness of training delivery by managers and supervisors• Conduct an ‘Colleague Development Needs’ analysis and prepare an Annual Learning and Development Plan and budget accordingly• Provide professional internal consulting and conduct off job training sessions as necessary that creates measurable performance solutions and long-term growth and development for all colleagues.• Pro-actively shape a service-oriented culture within the operation by measuring and monitoring guest feedback and establishing effective means of communicating this to the management and other colleagues.• Assist in the selection of Departmental Trainers, then train and develop them through ongoing workshops and monthly meetings
Skills
Education, Qualifications & ExperiencesYou should have three years managerial experience in a professional training environment with expertise in instructional methods and training techniques including needs analysis, learning theory, group and individual training techniques, as well as training evaluation. You must have a good working knowledge of computers along with excellent communication and presentation skills.
Knowledge & Competencies
The ideal candidate will be passionate about training and developing others with the ability to conduct and follow structured training programs in a charismatic and enthusiastic way. You enjoy working with all level of colleagues in a diverse environment, portray superior customer service, interpersonal, team building and conflict resolution skills and posses following competencies:Understanding the BusinessInfluencing OutcomesPlanning for BusinessTeam BuildingValuing DiversityLeading PeopleAdaptabilityDrive for ResultsCustomer FocusManaging OperationsJob Location Egypt Abu Dhabi, UAE Rotana Corporate Office Department: Human Resources and Recruitment Employment Type: Executive / Director We are currently seeking for passionate and dynamic guest focused Human Resources... Experience: 2 - 3 Years of Experience Doha, Qatar City Centre Rotana Department: Human Resources and Recruitment Employment Type: Mid-Career We are currently seeking for passionate and dynamic guest focused Human Resources... Oran, Algeria Azure Rotana Thalasso & Resort - Oran Department: Human Resources and Recruitment Employment Type: Management We are currently seeking for passionate and dynamic colleague's focused Human Resources... Riyadh, Saudi Arabia Centro Olaya Department: Human Resources and Recruitment Employment Type: Mid-Career We are currently seeking for passionate and dynamic guest focused Learning and Development... Dubai, UAE DAMAC Hills 2 Hotel Department: Human Resources and Recruitment Employment Type: Entry level We are currently seeking for passionate and dynamic colleague focused Human Resources... Abu Dhabi, UAE Rotana Corporate Office Department: Human Resources and Recruitment Employment Type: Executive / Director We are currently seeking for passionate and dynamic guest focused Human Resources... Experience: 2 - 3 Years of Experience Doha, Qatar City Centre Rotana Department: Human Resources and Recruitment Employment Type: Mid-Career We are currently seeking for passionate and dynamic guest focused Human Resources... Oran, Algeria Azure Rotana Thalasso & Resort - Oran Department: Human Resources and Recruitment Employment Type: Management We are currently seeking for passionate and dynamic colleague's focused Human Resources... Riyadh, Saudi Arabia Centro Olaya Department: Human Resources and Recruitment Employment Type: Mid-Career We are currently seeking for passionate and dynamic guest focused Learning and Development... Dubai, UAE DAMAC Hills 2 Hotel Department: Human Resources and Recruitment Employment Type: Entry level We are currently seeking for passionate and dynamic colleague focused Human Resources... Abu Dhabi, UAE Rotana Corporate Office Department: Human Resources and Recruitment Employment Type: Executive / Director We are currently seeking for passionate and dynamic guest focused Human Resources... Experience: 2 - 3 Years of Experience Doha, Qatar City Centre Rotana Department: Human Resources and Recruitment Employment Type: Mid-Career We are currently seeking for passionate and dynamic guest focused Human Resources...
Job Location
Egypt
Company Industry
Management Consulting
Company Type
Unspecified
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified
Damac Hills 2 is an Edge by Rotana managed property that is well located in Dubai’s thriving Damac Hills 2 community, close to golf courses, parks, lakes and malls, and just a short trip by road from the destination’s major attractions including Expo City Dubai, Global Village, IMG Worlds of Adventure, the Hamdan Sports Complex and The Sevens Stadium. Ideal for leisure, business or sports-focused trips, this stylish and contemporary three-star hotel is also near major hubs such as Dubai Studio City, Dubai Science Park, IMPZ, Dubai Production City, Dubai Silicon Oasis, Dubai Sports City, Dubai Outlet Mall, and Dubai Motor City, while Al Qudra’s desert, Duck and Swan Lake and cycling track are all within easy reach. Meeting the lifestyle needs of on-the-go guests, the 295 rooms and suites are thoughtfully designed to maximise space, light and efficiency, with each featuring smart technology and in-room entertainment, as well as modern classic furniture and interiors to enhance comfort and wellbeing. For dining on your doorstep, the Urban Bar Deli is open for breakfast, lunch and dinner, with eat-in and takeaway options available. Serving international dishes and featuring a casual bar, it is a popular spot for meetings and gatherings. Keep in shape at Bodylines Fitness & Wellness Club or take a dip in the two temperature-controlled swimming pools for adults and children. If you are travelling for business, there are four well-equipped meeting rooms for your convenience.
