Job Description
The Professional Service Engineer - Production & Automation Software is responsible for the deployment of software solutions to Oil and Gas customers.
Duties & Responsibilities:
SAFETY, SECURITY & COMPLIANCE:
- Ensure that that Health, Safety, Environment and Quality are the responsibility of all employees.
- Demonstrate effective Safety Leadership at all times to enhance the organization’s commitment to safety performance.
QUALITY:
- Demonstrate a personal commitment to quality and service delivery.
- Applying Weatherford, and where appropriate Client Company Quality Policy and Management Systems.
OPERATIONAL CAPABILITY:
- Install, upgrade and configure SCADA and Production Optimization Systems.
- Build screens, workflows and reports to support customer operations and SCADA hardware.
- Interact with customers to understand and troubleshoot product issues.
- Support for third party application rollout based on business need.
CLIENT & COMMUNICATION:
- Provide support to internal and external clients working on consulting projects which use the company’s optimization software.
- Help field support/clients with upgrading and configuring the software.
- Provide customs solutions through scripts.
PEOPLE MANAGEMENT & DEVELOPMENT:
- Provide team leadership in absence of Team Lead.
- Guide junior members of the deployment team in solving issues that they may be facing.
- Train users in system usage and administration.
- Provide custom solutions, utilities and system integration using scripts along with the procedural documentation and relevant reports.
- Participate in software testing during the release cycle as end customer.
- Identify cause of problem reported by debugging program/scripts and if necessary, correct them or report them to the developers.
- Gain a firm understanding of Production Optimization Products and how it works from the users’ perspective.
- Able to troubleshoot issues related to SCADA hardware and radio communications.
- Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.
Skills
Required Qualifications/Experience:
- Bachelor’s Degree in Computer Science / Electronics / Electrical / Instrumentation and related streams with 2-5+ years of experience.
- Excellent verbal and written communication skills.
- Ability to calmly manage crisis situations.
- Ability to plan and organize daily and weekly tasks.
- Ability to work with minimum supervision.
- Domestic and foreign travel required.
- Experience in deploying and debugging Enterprise software in Microsoft Environment.
- Excellent debugging /knowledge of .Net, C#, SQL, Oracle, HTML5, PowerShell, TypeScript, IIS, and Angular.
- SQL Server Management Experience.
- Experience in ETL techniques and tools.
- Experience in integrating applications.
- Exposure to Open-Source Analytics.
- Exposure to Software support.
- Experience in similar role troubleshooting and diagnosing problems with hardware and software.
- Work experience with SCADA software and hardware.
- Microsoft Server OS knowledge
- Knowledge of Windows programming environment.
- Knowledge of Web Security, Authentication and Authorization.
- Enhance or make custom changes in existing utilities, batch scheduling.
Preferred Qualifications/Experience:
- Windows OS administration and support.
- Experience in Oil and Gas Industry – Production.
- Valid driver’s license.
- Experience in SCADA, Protocols such as MODBUS, OPC.
- Experience in RTUs, PLCs, communication configuration and troubleshooting.
- Familiarity with RESTful APIs and web applications.
- Experience in Data Analytics, BI.
- Experience in CygNet, LOWIS, ForeSite or similar software.
Job Details
Job Location
Al Kuwait, Kuwait
Company Industry
Oil & Gas
Company Type
Employer (Private Sector)
Job Role
Information Technology
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
