Sales Section Head

Posted : 1 week ago

Job Description


  • Manages and leads staff in achieving section’s targets
  • Drives section’s sales activities to achieve targets in cash, credit, warranties & accessories
  • Ensures proper implementation of promotional activities to support higher sales results
  • Ensures adequate involvement of section team in analyzing sales data to maximize business results
  • Follows up with sales associates on section & individual achievements
  • Assists sales staff in completing difficult sales transactions

Customer Service

  • Provides exceptional customer service and ensures sales associates also provide the same level of service.
  • Handles and follows on section customer’s complaints and inquires;
  • Interacts with section customers to ensure the quality of services provided.
  • Ensures reviewing section’s CSI results and takes necessary actions


  • Plans and prepares work schedules and assigns section’s employees to specific duties, manages break periods, working hours, sick leaves, and vacations;
  • Inspects section merchandise to ensure it is correctly priced and displayed
  • Requests and suggests section’s product range/variety and maintain stock levels
  • Ensures full implementation of merchandise, planogram, display, saleable as per merchandise guidelines at section level
  • Secures section merchandise by implementing security systems and measures.
  • Reports to Store Manager on section operations, performance and resources
  • Ensures all section’s activities in alignment with organizational policies & procedures.
  • Maintains section’s cost control measures in alignment with business objectives.
  • Ensures section’s adequate level of merchandise and supplies through coordination with relevant departments
  • Ensures sending section’s perpetual count to store manager on monthly bases
  • Maintains adequate section’s manpower according to budget
  • Conducting yearly appraisals and performance reviews with development plans for section employees
  • Conduct section’s checklist
  • Provides constant coaching, mentoring and training for all section staff
  • Ensures providing safe & secured work environment at section level
  • Ensures sound housekeeping at section level
  • Ensures section employee awareness of safety and emergency procedures.

Cont. Job Responsibilities

Talent Development

  • Trains section staff on store policies, department procedures, and job duties;
  • Leads section employees engaged in sales activities and conducting of inventories,
  • Ensures compliance of section employees with established location security, sales, cleanliness and record-keeping procedures and systems;
  • Monitors and evaluates section staff performance and training needs;
  • Develops, inspires, motivates and provides coaching and mentoring to section staff;
  • Ensures section employees’ commitment to organizational objectives.


Candidate Requirements:

  • 2+ years of experience,
  • Good English language
  • Good communication skills
  • Ability to work under pressure

Job Details

Job Location


Company Industry

Retail & Wholesale

Company Type

Employer (Private Sector)

Job Role


Employment Type

Full Time Employee

Monthly Salary Range


Number of Vacancies


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