Sales Supervisor

UAEN Sales Supervisor| Retail | Sandro | Dubai Marina Mall

Overview of the role

To provide a high level of customer service through excellent knowledge of product and procedures, to rotate through depts as required and assist in all store related tasks. To assist the Dept Manager / Store Manager with the general day to day running of the Dept and Store. To Act as Duty Manager as required. To effectively contribute to the achievement of the annual budget.

What you will do

• To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advise customers in a professional manner.
• To assist the Store Manager with the day to day Store Operations including opening and closing and Duty Management cover and other security aspects. To run the Dept in the absence of the Dept Manger if required.
• To be able to train new staff on the Point of Sale (POS) operation and to be responsible for corrective action at the POS. To deal with any customer issues arriving at the POS to ensure smooth customer service is uninterrupted.
• To supervise the receiving and display of goods in accordance with the approved procedures when required to ensure products are available for customer purchase.
• To assist with ensuring the compliance with in store procedure with regard to pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing.
• To assist with the training and ensure that Sales Assistants apply the “Brand Merchandising Principles” at all times ensuring a corporate imagine is achieved and that the brand has the best possible looking stores in its product category.
• When required to assist in other events such as stock take, new store openings etc.

Skills

Required Skills to be successful

• Good communication skills
• Ability to stand for a minimum of 8 hours
• Experience in Retail Fashion

What equips you for the role

• 1 years’ experience in a sales role
• High school diploma or equivalent
• Excellent people skills

Job Details