Based in Doha, Qatar, Jaidah Group is a conglomerate that has been operating in a wide array of business sectors for over 100 years. Our focus on the future – and its limitless potential – has driven us to consistently evolve, making us market leaders in sectors as diverse as industrial supply, energy, automotive and heavy equipment.
Job Description
• Supervises group of Service Technicians, coordinates, and schedules Technician work schedules.• Communicate repair plans to Technicians aligned with customer quotes.• Monitor and record technicians’ productivity and repair quality.• Provides coaching and feedback to individual Service Technicians; provides performance reviews opportunities for professional growth.• Provides some first level of support to Service Technicians requiring assistance; escalates technical support needs for resolution when needed.• Assists with service logistics including use of materials, equipment, and employees ensuring safety, quality, and efficient operations.• Assist with reviewing quotes for accuracy prior to communication to customers; provides updates on repair status and any plan or schedule changes.• Monitors the status of open repairs with workshop technicians; addresses issues that impact completion of the repair plan in the time quoted to customers
Knowledge and Experience
Relevant work experience in a technical field, including team leadership experience is required.
CompetenciesSkills and other abilitiesEducation/TrainingJob KnowledgeExperienceCulture & valuesCommunication Skills
Jaidah Group is an "equal opportunity employer." We will not discriminate in employment, recruitment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the grounds of race, creed, colour, nationality or gender.
Job Location
Qatar
Company Industry
Other Business Support Services
Company Type
Unspecified
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified
Here is a list of other similar jobs you might find interesting.
Jaidah Group is a conglomerate that has been operating in a wide array of business sectors for over 100 years. Established in 1898 and passed down generations of the Jaidah family with the aim of serving you, the customer, and the state of Qatar at large, Jaidah Group has been a recognized force in trade for over 100 years. Dealing initially within the bare necessities like food, imported from exotic destinations such as Iran and India, Jaidah Group has blossomed, expanded and conquered countless market sectors since. Jaidah Motors and Trading Company (JMTC), created by Mr. Jassim Jaidah over half a century ago, has forged outstanding relationships with major international manufacturers. JMTC continues to provide the highest quality products and services to Qatar’s demanding market. Jaidah Group prides itself on overcoming Qatar’s most challenging obstacles within the context of development and growth, embodying a perfect harmony of these concepts. The Group now boasts an array of divisions that function synonymously under the aforementioned qualities including its locally renowned automotive sector, heavy equipment, technology, energy, industrial supply, and furniture sectors.
